For the Employee Working
Employee Position– the role is going to be defined, including their level of responsibility, amount of authority, controlling the decision-making, specific tasks and target schedule. Also create methods for monitoring performance and developing employees through training.
Personnel Policy – Clearance for working hour, extra time, terms of employment (hiring and termination), wages or salary (and bonuses, if any), taxation, insurance and health benefits, paid vs. unpaid vacation days, sick leave.
Organizational Structure – Create a chart with each person’s name and title showing how each person fits into the structure of the organization.
Disciplinary Action – Address issues of honesty, performance, safety and misconduct, and determine what constitutes a violation of company policy, as well as how employees will be disciplined if they violate certain rules.
Safety – Use industry best practices and relevant local, state and federal laws as guidelines to create rules detailing what safe behavior at work looks like, how to use safety equipment, how to report safety hazards, etc.
For Customer/Client Business
Privacy – Protect employees, the rules will be establishing between company and customer/client that encourages transparency and trust.
Credit – Determine the terms of opening an account and building good credit. Set an acceptable amount of time for payment, and establish consequences when payment is overdue or not received.
Confidentiality – Protect sensitive information, and be sure to cover relationships with employee, sub-vendor, supplier and customers/clients.